Privacy Policy

1. Introduction

1.1 Overview and Purpose of the Privacy Policy
This Privacy Policy (“Policy”) outlines how Omni Automation LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects information relating to users of Our services, including visitors to Our website and any associated applications or software (collectively, the “Service”). The purpose of this Policy is to ensure that You understand Our practices regarding Your Personal Data and how We comply with applicable U.S. privacy regulations.

1.2 Effective Date and Scope of Policy
This Policy is effective as of January 1, 2025 (“Effective Date”). It applies to all users who access or use Our Service after the Effective Date. By accessing or using the Service following any updates to this Policy, You acknowledge and accept such changes.

1.3 User Agreement by Continued Use
Please read this Policy carefully. If You do not agree with Our policies and practices, You should refrain from using Our Service. By continuing to browse, sign up, or otherwise engage with the Service, You consent to the practices described in this Policy.

2. Definitions

2.1 “Company,” “We,” “Us,” or “Our”
Refers to Omni Automation LLC, including its owners, affiliates, successors, and assigns.

2.2 “Service”
Encompasses Our website, related subdomains, software, applications, AI tools, integrations, and any content or services provided by Omni Automation LLC.

2.3 “User,” “You,” or “Your”
Refers to any individual or entity accessing, visiting, or otherwise making use of the Service on their own behalf or on behalf of a company or other legal entity.

2.4 “Personal Data”
Any information that can be used, directly or indirectly, alone or together with other information, to identify You as an individual. This may include, without limitation, Your name, email address, phone number, and other contact or identifying information collected through the Service.

2.5 “Cookies”
Small text files stored on Your device by websites You visit. They are widely used to make websites work efficiently, as well as to provide reporting and personalization features.

2.6 “Service Providers”
Third parties, whether companies or individuals, that assist in the operation, provision, or improvement of the Service, including hosting services, CRMs, AI platforms, and payment processors.

2.7 “Usage Data”
Information that is automatically collected when using the Service, such as IP addresses, browser types, page visits, and the duration of such visits.

2.8 “Account”
A unique profile created by You (or on Your behalf) to access or use parts of the Service.

2.9 “Business Partners” or “Affiliates”
Entities that collaborate with or are under common control with Omni Automation LLC to jointly offer services, promotions, or other business activities.

3. Company Information

3.1 Full Legal Name & Address
Omni Automation LLC
1712 Pioneer Ave, Suite 500
Cheyenne, WY 82001

3.2 Business Structure
Omni Automation LLC is a Limited Liability Company (“LLC”) operating within the United States.

3.3 Contact Information for Privacy Inquiries
If You have any questions about this Privacy Policy or Your Personal Data, You may contact Us via email at:

4. Information We Collect

4.1 Personal Data You Provide
We may collect the following types of Personal Data that You voluntarily provide through forms, account creation, or other direct interactions with Our Service:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Details: Username, password, or other login credentials.
  • Communication Records: Messages, emails, or other communications You send to Us.

4.2 Automatically Collected Data (Usage Data)
When You access or use the Service, We may automatically collect certain information about Your visit. This Usage Data may include:

  • IP Address
  • Browser Type and Version
  • Device Information (e.g., mobile device unique ID, operating system)
  • Pages Visited and Time Spent
  • Referring/Exit URLs
  • Date/Time Stamps

We use various tracking technologies, such as web beacons or pixel tags, to gather this Usage Data and improve the functionality of the Service.

4.3 AI/Automation-Related Data
As part of Our AI-driven automations, We may collect and process any text, images, or files You submit (“User-Provided Content”) to deliver, maintain, or enhance Our AI-powered features. This may involve:

  • Storage and Processing: We may temporarily store or process Your User-Provided Content on Our servers or through third-party AI and automation platforms.
  • Training and Improvement: Aggregated or de-identified data may be used to train and improve Our AI models and related technologies.

4.4 Cookies and Tracking Technologies
To enhance user experience and analyze traffic, We and Our third-party partners (including Google Analytics, Meta Pixel, Google Tag Manager) use Cookies and similar technologies. These may include:

  • Necessary Cookies: Required for the Service to function, such as enabling You to navigate and use essential features.
  • Functional Cookies: Remember Your preferences to provide a more customized experience.
  • Analytics Cookies: Collect information to help Us understand how Users interact with the Service.
  • Marketing Cookies: Track browsing habits to deliver relevant advertisements.

We currently do not provide a dedicated cookie consent banner. By using the Service, You agree to Our use of Cookies and other tracking technologies as described in this Policy.

5. How We Use Your Information

5.1 Providing and Maintaining Our Service
We use Your Personal Data to offer, manage, and support the functionality of Our Service. This includes:

  • Processing account registrations and logins.
  • Facilitating transactions or requests You make through the Service.
  • Providing AI-driven workflows, automations, and associated features.

5.2 Account Management and Customer Support
We use the information You provide to respond to Your inquiries, troubleshoot issues, and provide customer care or technical support. This can include direct email communication, chat support, or phone contact (if applicable).

5.3 Marketing, Advertising, and Analytics
We may use Your Personal Data, Usage Data, and data collected by Cookies and similar technologies to:

  • Conduct market research and analyze trends.
  • Develop and display personalized content and advertising.
  • Send You newsletters, promotions, or offers that may be of interest, unless You opt out of receiving such communications.

5.4 Affiliates and Business Partners
We share certain information with Our affiliates, business partners, and resellers as necessary to:

  • Collaborate on joint service offerings.
  • Facilitate promotions or marketing campaigns.
  • Enhance or expand Our Service offerings.

5.5 AI & Automation Training/Enhancement
User data and feedback, including text, images, or process data, may be processed or aggregated to improve, train, and refine Our AI models, automate tasks, and develop new features. Where possible, We will take steps to de-identify or aggregate such data to minimize privacy risks.

5.6 Other Lawful Business Purposes
We may also use Your information to pursue legitimate business interests, such as:

  • Monitoring and analyzing Service usage for technical administration or compliance.
  • Detecting, preventing, or addressing fraud or security concerns.
  • Enforcing Our agreements, including Terms of Service.
  • Complying with legal obligations or lawful requests from governmental authorities.

6. Disclosure of Your Information

6.1 Service Providers & Third-Party Partners
We engage various third parties to support Our Service, including payment processors (e.g., Stripe), hosting providers, CRM platforms, analytics platforms (e.g., Google Analytics, Meta Pixel), and AI service providers. These Service Providers may have access to Your Personal Data solely to perform tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

6.2 Affiliates, Business Partners, and Resellers
We may share Your information with Our affiliates, business partners, or resellers to facilitate promotions, co-marketing efforts, or joint offerings that could enhance Your experience. Such parties are required to uphold privacy protections and use Your information only as needed to fulfill their contractual obligations or to offer relevant services.

6.3 Business Transfers
Should We engage in any merger, acquisition, asset sale, financing, or other similar transactions, Your information may be transferred as part of that process. We will take reasonable steps to require the new entity to continue to honor this Policy or provide prior notice if the terms change.

6.4 Legal Compliance
We may disclose information about You if required to do so by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal obligations or lawful requests.
  • Protect and defend the rights, property, or safety of Our Company, Users, or the public.
  • Detect, prevent, or address suspected wrongdoing in connection with the Service.

6.5 With Your Consent
We may also share Your Personal Data with third parties if You have provided consent to do so. In such instances, We will clearly describe what information is being disclosed and the purpose for that disclosure.

7. Cookies and Similar Technologies

7.1 Types of Cookies Used
We and Our third-party partners (including Google Analytics, Meta Pixel, Google Tag Manager) use the following types of Cookies to operate and enhance Your experience on the Service:

  • Necessary Cookies: Essential for certain core functionalities like navigating pages and accessing secure areas.
  • Functional Cookies: Allow the Service to remember choices You make (e.g., language preferences, login details) to provide a more personalized experience.
  • Analytics Cookies: Gather aggregated data about how Users interact with Our Service, helping Us improve site structure, content, and user experience.
  • Marketing Cookies: Track browsing habits and are used to deliver ads that may be relevant to Your interests.

7.2 Cookie Usage & No Current Cookie Banner
We do not currently provide a dedicated cookie consent banner. By using the Service, You acknowledge and consent to Our use of Cookies and similar tracking technologies as described in this Policy. If You do not wish to accept Cookies in connection with Your use of the Service, You must disable them (see below).

7.3 Managing Cookies and Opt-Out Options
You can manage Cookies through the settings in Your web browser. Most browsers allow You to:

  • Block or Delete Cookies: You can typically adjust Your browser settings to refuse or remove Cookies.
  • Limit Tracking: Some browsers offer a “Do Not Track” feature; however, We do not currently respond to such signals.

Please note that disabling or blocking certain Cookies may affect the functionality and availability of the Service.

8. Data Retention and Deletion

8.1 Retention Period
We retain Personal Data for as long as is necessary to fulfill the purposes for which it was collected, which generally aligns with the retention settings of third-party analytics tools and the needs of Our internal business operations. We may also retain data for legal, auditing, or compliance purposes.

8.2 No Specific Protocol for Deletion
We do not have a strict deletion schedule for Personal Data at this time. However, We will delete or anonymize Your information upon request or when it is no longer relevant to the purpose for which it was collected, unless We are required by law to retain it.

8.3 User Request for Deletion
If You would like Your Personal Data deleted from Our systems, You may submit a request by emailing brett@omniautomation.ai. We will process such requests in accordance with applicable laws and Our internal data management procedures.

9. Your Privacy Rights

9.1 CCPA/CPRA (California Residents)
If You are a resident of California, You may be entitled to certain rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including:

  • Right to Know: You have the right to request details about the Personal Data We have collected, used, and disclosed.
  • Right to Delete: You have the right to request deletion of Your Personal Data, subject to exceptions under the law.
  • Right to Non-Discrimination: We will not discriminate against You for exercising any of these rights.

You or Your authorized agent can submit such requests by emailing brett@omniautomation.ai. We may require sufficient information to verify Your identity before fulfilling any request.

9.2 Other U.S. Law Requirements
Outside of California, We provide rights and controls over Your Personal Data only where required by applicable laws in the United States. If You live in a jurisdiction that grants additional statutory rights regarding Your data, You may exercise those rights by contacting Us at brett@omniautomation.ai.

9.3 Opt-Out of Marketing
If You wish to opt out of receiving marketing communications from Us, You can:

  • Click the “unsubscribe” link at the bottom of any marketing email; or
  • Email brett@omniautomation.ai requesting removal from Our marketing list.

We will process Your request as soon as reasonably practicable. Please note that You may still receive administrative or transactional communications, such as updates related to Your account.

10. Security of Your Personal Data

10.1 General Security Measures
We take commercially reasonable measures to protect the confidentiality, integrity, and availability of Your Personal Data. These measures may include administrative, technical, and physical safeguards designed to secure the information We collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

10.2 Disclaimer: No Method of Transmission Is 100% Secure
While We strive to use industry-standard safeguards to protect Your Personal Data, We cannot guarantee its absolute security. You acknowledge and agree that You provide Your information at Your own risk and that We are not responsible for any unauthorized use or access beyond Our reasonable control.

11. Children’s Privacy

11.1 No Data Collected from Children Under 13
Our Service is not directed at children under the age of 13, and We do not knowingly collect Personal Data from any individual under 13. If We become aware that We have inadvertently collected such information, We will take steps to delete it as soon as possible.

11.2 Instructions for Parents/Guardians
If You are a parent or guardian and believe that Your child under 13 has provided Us with Personal Data, please contact Us at brett@omniautomation.ai. We will promptly investigate and remove any information found to have been collected in violation of this Policy.

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12. International Data Transfers

12.1 Uncertainty of Data Center Locations
Our primary operations are based in the United States, but We may utilize third-party platforms or service providers whose servers are located in various countries. As a result, Your Personal Data may be transferred to and processed in a jurisdiction outside of Your home country.

12.2 Possible Cross-Border Transfer Considerations
If and when We process data of individuals residing in jurisdictions that impose specific requirements on cross-border data transfers, We will take steps to ensure an adequate level of protection for the transferred data, such as by using contractual safeguards.

12.3 Standard Contractual Clauses (SCCs) or Equivalent Measures
Should We become subject to regulations (e.g., GDPR) requiring standardized data protection clauses or other legally approved mechanisms for international data transfers, We will implement such measures to protect Personal Data that is transferred outside of its country of origin.

13. Disclaimer: HIPAA and Other Regulatory Compliance

13.1 HIPAA Compliance of Client-Generated Content Not Guaranteed
We do not represent or warrant that any content produced by Our AI tools, automations, or any third-party services is compliant with the Health Insurance Portability and Accountability Act (“HIPAA”) or any other healthcare-related regulations. If You use Our Service in a context involving protected health information (“PHI”), it is solely Your responsibility to ensure compliance with HIPAA or other applicable healthcare regulations.

13.2 Professional/Legal/Certification Standards Disclaimer
Any AI-generated output (including blogs, articles, or other written material) is provided on an “as is” basis. We make no guarantee that such content meets professional, legal, or certification standards in Your specific industry or jurisdiction. You acknowledge that You are responsible for reviewing, modifying, and verifying all generated content to ensure its accuracy and compliance with applicable laws or certifications before reliance or publication.

14. Changes to This Privacy Policy

14.1 Posting Updates on the Privacy Policy Page
We reserve the right to update or modify this Privacy Policy at any time. When We do, We will post the revised version with a new “Last Updated” date at the top or bottom of this page, so You can stay informed about Our data practices.

14.2 Notice to Users
Where required by law or deemed appropriate, We may also notify You of material changes to this Policy via email or a prominent notice on Our Service. By continuing to use the Service after any changes take effect, You acknowledge and agree to the revised Policy.

15. Contact Us

15.1 Email for Privacy-Related Concerns
If You have any questions, comments, or concerns regarding this Privacy Policy or wish to exercise any of the rights described herein, please contact Us at:

15.2 Mailing Address
Omni Automation LLC
1712 Pioneer Ave, Suite 500
Cheyenne, WY 82001

We will do Our best to respond to Your request in a timely and efficient manner.